Ocean Export Operations
Location: Houston, TX
Hybrid work Schedule
Subsidiary: Rohlig USA
Country: United States
Start: ASAP
Assist management in achieving the stated branch goals in line with the company policy and established procedures including, but not limited to, increasing company profit. Co-ordinate the activities and ensure expeditious delivery of Ocean Export consignments in a timely manner to customers, as per customer orders and prescribed quality standards using discretion and independent judgment to increase margin on each shipment.
Responsibilities
- Increasing Branch Profits
- Utilize discretion and independent judgment to engage vendors to increase margin on each shipment.
- Utilize discretion and independent judgment to ship goods using the most efficient, cost effective route to increase margin on each shipment.
- Discretion to engage vendors.
- Management of vendors.
- Negotiate rates with shipping vendors.
- Employee profit and loss on each shipment will be analyzed.
- Overall management of desk to maximize profit.
- Coordinating Operations for Seafreight Exports
- Ensure customer support documentation is available and correct.
- Book freight with carriers and consolidators and obtaining freight rates.
- Arrange pick up and on behalf of the client/agent as required.
- Registration of shipments.
- Accurate completion of Bills of Lading.
- Operating customs exit systems, ensuring relevant input data is recorded for obtaining E.C.N clearance.
- Report to customs where relevant.
- Ensure timely delivery to carrier’s consolidators, packing depots, costing invoicing and collection of correct charges.
- Ensure compliance with all regulations prescribed by USA customs & FMC.
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- Keeps record of discrepancies via the Innovations and Incidents Management (IIM) to ensure compliance.
- Regularly reviews reports in order to refine and improve services to the customer.
- Review quotes and records rates to clients and prospective clients.
- Manages allocated customers using established tools (e.g activity reports) with a view to achieving and exceeding targets.
- Traces orders and ensures that information affecting arrival or dispatch is communicated to customers (internally and externally) or their agents.
- Keep in touch with competitor activities and industry trends, attends industry related functions and seminars when required.
- Deploys information about all contract with customer and supplies to all parties.
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- Resolves export accounting issues related to on forwarding cost/payment, overseas invoicing, free domicile.
- Process sea freight debtors & creditors in an expeditious manner by verifying they are correct prior to passing them to accounts for payment and providing any supporting documentation for overdue payments.
- Ensures the department (cost center) achieves it financial and quality objectives.
Skills required
- High school graduate or qualification preferred
- Knowledge of related computer applications
- Familiar with basic freight forwarding procedures
- Globally awareness of country geography
- Two years of previous related experience required
- Demonstrated customer services skills
- Superb administration skills
- Attention to detail and accuracy
- Well organized and a problem solver
- Able to work under pressure and meet deadlines
- Shows resilience while staying calm under pressure
- Customer focused and well organized Communication skills are clear and concise
- Shows initiative and drive
- Team orientated
What you can expect?
Working at Röhlig means to live internationality: Every day staff members around the world cooperate on developing logistics solutions for their customers. Smart minds with drive encounter numerous opportunities to play a vital role in this process. Flat hierarchies, a pleasant and friendly work environment, considerable opportunities for personal development and long-term career planning provide the basis for your success.
Our benefits
As a family-owned business we strive to be employee orientated and offer a comprehensive benefits package with a focus on your wellbeing.
- This package includes full health insurance (medical, dental, and vision), life insurance, disability, and pet insurance.
- Röhlig offers competitive compensation, 401k with employer match, PTO (you even get your birthday off too!), and a highly dynamic global work environment.
We look forward to meeting you!
Your contact
Mark Aulisio
Recruiter
Rohlig USA, LLC | 1601 Estes Avenue | Elk Grove Village IL 600007
1743 Linneman Rd. Mount Prospect, IL 60056
Telephone: 224-563-3240
mark.aulisio@rohlig.com